Capacity LLC is a 25-year-old, profitable 3PL provider specializing in omnichannel fulfillment with a focus on health, beauty, and wellness brands.
Capacity was founded in 1999 by Jeff Kaiden and Tom Campbell.
Jeff's background is in engineering, having previously worked on warehouse and distribution engineering for major companies, and was influenced by his father who was also in the industry.
Over the last 2+ decades, they've built Capacity to be an established, profitable operation with an obsession for retaining customers over the long haul.
End-to-end fulfillment services for direct-to-consumer and retail orders, with specialized capabilities for beauty, health, and wellness products.
A specialized team of six routing specialists focused solely on ensuring B2B orders meet retailer requirements and ship on time.
Multi-layered account support including daily operational contacts, quarterly business reviews, and executive governance.
Ability to help brands expand to international markets, as demonstrated by their recent UK launch with Merit Beauty.
Profile last edited by StartOps on May 12, 2025.