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Taxwire

Taxwire

Sales tax solved for multi-channel e-commerce brands & SaaS companies
1150 employees
New York, NY
Founded in 2023

TL;DR

Taxwire is a modern sales tax compliance platform that helps mid-market e-commerce companies calculate, collect, and file sales tax across multiple geographies and sales channels.

They differentiate with highly accurate underlying tech and insanely responsive customers support, which leads to transparent pricing and fast implementation.

What's the backstory?

  • Founder Andrew Rea discovered the pain points of sales tax compliance while working as head of ops & finance at a food marketplace that expanded from 1 to 20 states.

  • After struggling with existing solutions like Avalara and TaxJar, Rea founded Taxwire in 2023.

  • Unlike other players in the market, Taxwire has invested heavily in data models that allow their product to extend seamlessly into an infinite number of geographies and channels without compromising UX. This makes them more accurate and more automated.

How does it work?

  • Taxwire integrates with any of a brand’s sales channels to pull data, then provides end-to-end tax coverage. This includes tax nexus assessments, tax calculation, filing, and payment.

  • Any issues that can’t be handled by the software get escalated to their in-house compliance and support team. In other words, "they call the state tax authority, so you don't have to."

What makes it different?

  • Automatic nexus studies — Instead of relying on human teams and spending weeks, Taxwire can generate a nexus study hours after integration (with human checks to verify accuracy)

  • Extensible data model — Their data model allows them to easily accommodate any combination of geos and sales channels.

  • Hyper-responsive customer support — The Taxwire team joins their client’s on Slack or Whatsapp if desired, and aims for minutes-to-hours resolution SLAs on most issues. By employing top-grade tax experts on staff, they can resolve edge cases and questions with confidence.

  • Loveable UI — Their modern tech stack makes the software intuitive to use.

  • Global coverage — Taxwire covers all 50 states and many countries today with more coming online every month.

Key offerings

Free Nexus Study & Compliance Audit

Free nexus study, taxability research, and compliance audit in every jurisdiction you have sales, offices, locations, or employees.

Free Registrations

Registrations + back-filings in each state. Future registrations are one click.

Automated Filings & Payments

Autofile your monthly and quarterly tax returns in each jurisdiction.

Tax Calculations

Rooftop-accurate across jurisdictions, products, exemptions, and edge cases.

Nexus monitoring

Monitor economic & physical nexus. Taxwire tracks your ongoing sales and remote FTE footprint, notifying you when nexus is hit in new jurisdictions.

Audit support

Be audit prepared & protected. Transaction reports built to protect and prepare your business for future audits & M&A.

Virtual mailbox

Gov. mail & notice management. Never worry about missing, understanding, or responding to state mail again. All government mail is scanned and uploaded to a virtual mailbox managed by Taxwire.

How does pricing work?

  • Starts at $70 per filing per jurisdiction, with volume discounts

  • Monthly contracts range from $2,400 to $25,000 depending on number of states and complexity

Typical budget

$1k – $25k

Billing models

Free tierSubscriptionUsage-based

Who is it for?

DTC & Omni-Channel Brands selling in multiple channels like Shopify, Amazon, Walmart, etc. as well as via wholesale.
Brands currently on Avalara looking for a clean, fast, and fair replacement. We've done several of these replacements and can buy out your existing contract.
Small brands just getting started with limited economic nexus footprints.
Typical customer types
BrandDistributor
Purchasing departments
Business Operations & StrategyLogistics & Supply ChainFinance & Accounting
Typical customer headcount
1 – 1011 – 5051 – 200
Typical customer revenue
$1M – $5M$5M – $10M$10M – $25M$25M – $50M$50M – $100M
Typical customer sales regions
North America

Case studies

  • Helped Italic recover $200,000 in overpaid sales tax after switching from TaxJar

  • Successfully onboarded TILIT, handling both their DTC (30+ states) and B2B wholesale revenue. Replacing Avalara.

  • Implemented tax compliance for ModRetro in under 2 minutes through Shopify integration. Have since scaled with them as they've expanded into wholesale.

FAQ

As little as 5-10 minutes and as much as a few weeks depending on complexity of your existing tax needs. Regardless, our tax team will do the heavy lifting for getting you set.


Profile last edited by StartOps on January 17, 2025.


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