TL;DR
Two Boxes is a software platform that enables 3PLs and warehouses to efficiently inspect and accurately process returns – eliminating fraud, improving inventory quality, and enhancing returns visibility for brands.
What's the backstory?
Before starting Two Boxes, CEO Kyle Bertin held senior business roles at a series of logistics tech companies including Flexport and Outrider.
At Outrider, Kyle met his co-founder, Evan Stalter, a seasoned product manager in the automotive space.
Exploring company ideas after Outrider, they noticed returns processing was a major pain point in warehouses — often chaotic, with millions of dollars worth of inventory sitting in corners waiting to be processed.
They founded Two Boxes to serve the enormous gap in this market.
In March 2023, Two Boxes emerged from stealth mode, announcing a $4.5 million seed funding round led by Vinyl Capital.
How does it work?
What makes it different?
Key offerings
Returns processing software
Create custom workflows for your warehouse team to accept, reject, report, or take special actions on each returned item.
Returns analytics
See all of your returns data in one dashboard.
Fraud prevention
Use TwoBoxes to switch your customer returns to "refund upon receipt", closing the window on most types of fraud.
Integrations
Connect Two Boxes to the rest of your stack to maintain visibility from returns back to restock.
How does pricing work?
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Case studies
Profile last edited by StartOps on May 9, 2025.