The StartOps Team
TLDR:
Taxwire is a modern sales tax compliance platform that helps mid-market e-commerce companies calculate, collect, and file sales tax across multiple geographies and sales channels. They differentiate with highly accurate underlying tech and insanely responsive customers support, which leads to transparent pricing and fast implementation.
Basic info
Year founded: 2023
Team size: 8
HQ location: NYC + remote
Regions served: USA
What's the backstory?
Founder Andrew Rea discovered the pain points of sales tax compliance while working as head of ops & finance at a food marketplace that expanded from 1 to 20 states.
After struggling with existing solutions like Avalara and TaxJar, Rea founded Taxwire in 2023.
Unlike other players in the market, Taxwire has invested heavily in data models that allow their product to extend seamlessly into an infinite number of geographies and channels without compromising UX. This makes them more accurate and more automated.
Who do they work with?
Their primarily focused on e-commerce brands doing $10-100M+ in revenue who are already using Avalara or TaxJar but experiencing issues.
They can really stand out for multi-channel sellers using combinations of Shopify, WooCommerce, Amazon, TikTok Shop, wholesale channels (e.g. sending invoices in Quickbooks), etc.
How does it work?
Taxwire integrates with any of a brand’s sales channels to pull data, then provides end-to-end tax coverage. This includes tax nexus assessments, tax calculation, filing, and payment.
Any issues that can’t be handled by the software get escalated to their in-house compliance and support team. In other words, "they call the state tax authority, so you don't have to."
What makes it different?
Automatic nexus studies — Instead of relying on human teams and spending weeks, Taxwire can generate a nexus study hours after integration (with human checks to verify accuracy)
Extensible data model — Their data model allows them to easily accommodate any combination of geos and sales channels.
Hyper-responsive customer support — The Taxwire team joins their client’s on Slack or Whatsapp if desired, and aims for minutes-to-hours resolution SLAs on most issues. By employing top-grade tax experts on staff, they can resolve edge cases and questions with confidence.
Loveable UI — Their modern tech stack makes the software intuitive to use.
Global coverage (coming soon) — Taxwire covers all 50 states and many countries today with more coming online every month.
How does pricing work?
Starts at $70 per filing per jurisdiction, with volume discounts
Monthly contracts range from $2,400 to $25,000 depending on number of states and complexity
Case studies
Helped Italic recover $200,000 in overpaid sales tax after switching from TaxJar
Successfully onboarded TILIT, handling both their DTC (30+ states) and B2B wholesale revenue. Replacing Avalara.
Implemented tax compliance for ModRetro in under 2 minutes through Shopify integration. Have since scaled with them as they've expanded into wholesale.